Returns & Cancellations

We will replace or refund you for any bottle of wine that is damaged or flawed. By law, we
cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also
unable to accept return of wine that was damaged due to adverse weather conditions during
shipment, or wine that is ordered in error. Please send an email to (customercare@rlv.wine) to
arrange for the return of corked or flawed product. You must bring the damaged product back to
RLV Coleman, Tx. We will then refund your credit card account for the cost of the wine less
shipping and handling. If the original shipment was damaged or flawed you will receive a full
refund, including shipping and handling charges. Please contact the tasting room for return
instructions: 325-625-1010.

 A 15% restocking fee of the cost of the wine will be applied to all cancelled orders.